FAQs

Frequently asked questions

How to request tow truck service?

If you need roadside assistance, make sure you have your mobile phone handy to call us at phone number (621 64 63 75). We are here to help!

How much does it cost to call a tow truck?

Please feel free to contact us at the phone numbers you will find on our website. We are available 24/7 to help you!

What tow truck services do you offer?

We are here to help you with our towing services: we tow your vehicle, we change tires and batteries, we offer economical transport and we assist you in case of accidents.

How long will it take for the tow truck to arrive?

Our tow truck arrival time may vary depending on your location and the number of requests. We typically arrive within 30 to 45 minutes of your call.

How much does a towing service cost?

The cost of our towing service depends on the distance and type of vehicle. We offer affordable prices based on your location. We will give you a quote before starting any work.

What happens if my vehicle is damaged during towing?

We make sure your vehicle is towed safely and undamaged. If any issues arise, our team will inform you and help you file an insurance claim.

Other questions

Do I have to be present when the tow truck arrives?

It is ideal that you are present when the tow truck arrives to ensure a safe and efficient tow. If you are unable to be there, we will make prior arrangements to ensure the vehicle is towed properly.

Do you offer 24-hour towing service?

Yes, we offer towing services 24 hours a day, 365 days a year. We are always available to assist you whenever you need us.

What information is required to request a vehicle towing service?

To request a towing service for your car, you will usually need to provide information such as the precise location of the vehicle, the type of car, the nature of the problem, your name, and a contact number.

Do you offer towing services for large vehicles?

Yes, of course! At Grúas 24 Barcelona, we offer crane services for vehicles of all sizes, including large vehicles. Whether you need to transport a van, truck, or any other large vehicle, we are equipped to handle it safely and efficiently. If you need more information or would like to request the service, do not hesitate to contact us.

Is it possible to request a towing service if my vehicle is in a private location or off a public road?

Yes, we provide vehicle towing services at any location, including private properties and hard-to-reach areas. However, we may need additional details to ensure we have the right equipment for the job.

How is vehicle rescue carried out in the event of an accident or in difficult terrain?

Our vehicle recovery service is ready to help you in emergencies, whether in accidents or in difficult-to-access terrain. We have specialized cranes and a highly trained team to recover vehicles in difficult locations, such as rural areas, mountainous terrain or areas with limited road access. At Grúas 24 Barcelona, we are experts in the care of your vehicle. Contact us without hesitation!

Do you offer vehicle transport services?

Yes, we offer vehicle transport services. We take care of transporting your car from one place to another, whether locally, to a garage, dealership, MOT or even long distance.

Do you have a reliable workshop service for the maintenance of my car?

Yes, we have a highly reliable workshop service for the maintenance of your car. Our team of highly trained technicians specializes in a variety of services, from preventive maintenance to more complex repairs. We offer personalized and transparent attention to ensure the optimal performance of your vehicle.

How does the towing service work?

Once the quote is accepted, we coordinate the details of the service, including the pick-up and drop-off location, vehicle type, and any other necessary information.

What is the phone number to request a 24-hour tow truck?

If you are looking for an urgent crane, you can call us at 621 64 63 75 and we will provide you with immediate assistance.

Where to call a 24-hour tow truck?

In our tow truck services in Barcelona, we offer 24/7 crane service, we have staff ready to receive calls from people who need our services.

Do you offer towing services for emergencies?

Throughout the Barcelona area and its surroundings, we provide emergency assistance services for cars, motorcycles and vans. We respond immediately to help and rescue you.

How to find towing services near my location?

If you need a towing service, we invite you to choose us. We offer full coverage towing assistance and are available 24/7 to provide immediate help in any emergency.

What type of tow truck is used to transport a broken down car?

We take care of the transport of broken down vehicles. Our tow trucks are equipped to transport cars from the place of the breakdown to the destination of your choice, whether it is a mechanic's workshop or another designated location.

What is the cost of hiring a tow truck without insurance?

With Grúas 24 Barcelona, you can save up to 80% on the transport of your vehicle. We offer the best price for the tow truck service, guaranteeing safety and economy. To know the specific costs, we invite you to request a free quote.

What is the price per kilometer for a towing service?

At Grúas 24 Barcelona, we offer very competitive prices, guaranteeing the best quality-price ratio in vehicle transport. To find out the rate per kilometer, we invite you to contact us and request a personalized quote.